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COVID-19

 

Coronavirus Update – Please read this in its entirety!

Note: Due to the frequency of the price changes we are experiencing and how our software works, customers with custom price files may not show current prices. The main category affected is gloves. Please call the office if you have any questions regarding this matter.

 

 

Coastal Chemical & Paper is closely monitoring all COVID-19 notices.  Our top priority continues to be the safety and well-being of our customers and our staff.  We will support the benefits of social distancing as a means of helping prevent the spread of the Coronavirus.  We are sorry for the inconvenience, but effective immediately, we will suspend walk-in sales and customer pickups.  We will continue to service our current customers through DISTRIBUTION ONLY as long as state, local and federal governments allow us to continue business.

 

Unfortunately, we are also experiencing major disturbances in our supply chain with both item availability and price increases. Rest assured that we are doing everything in our power to ensure we can fill your orders to the best of our ability. However, pricing and availability could change daily as we fight to keep the items you need in stock. Due to the frequency of these changes, the prices you see on your guide may not be current.

 

Coronavirus COVID-19 As the novel coronavirus (COVID-19) affects more communities across the United States and abroad, Coastal Chemical remains committed to the health, safety, and well-being of our customers and employees while serving the communities where we operate. We want to share an update on the proactive steps we are taking to do our part in preventing the spread of the COVID-19 virus.

For the well-being of our employees and all of our customers
The safety and well-being of our employees and customers is paramount. We have advised all employees on ways they can help protect themselves, their families and our customers. Using the guidelines provided by the Centers for Disease Control (CDC), we have shared the following with our employees and encourage customers to also protect themselves appropriately:
• Wash your hands often, using soap and warm water.
• Ear loop masks and hand sanitizers have been provided for drivers and warehouse personnel.
• Avoid touching your eyes, nose and mouth.
• Disinfect frequently touched items and surfaces.
• Avoid close contact with people who are sick.
• Stay home if you are sick.
• The preferred method for coughs and sneezes is to use tissues, and then discard.
• If tissues are not available, cover coughs and sneezes using your arm to avoid spreading droplets. • If you have symptoms, contact your primary care physician.

What we are doing to combat COVID-19

Since our sales reps and truck drivers will likely have the most contact with our customers, we have instituted the following requirements specifically for these employees:
• Use hand sanitizer prior to entering a customer’s establishment and immediately after leaving the facility.
• Politely greet customers but avoid handshakes.
• Avoid sharing pens - politely ask customers to use their own writing instruments for signing paperwork.
• Take every opportunity available to thoroughly wash your hands.
• Notify your supervisor if you are made aware that a facility you visited was occupied by a person who tested positive for the COVID-19 virus.

The safety of all of our employees remains a critical focus allowing us to continue serving customers and communities during this unprecedented time.

Product availability
All supply chains are being challenged. The only real shortages at this time are items such as hand sanitizers, hand soaps, disinfectant cleaners and wipes, and gloves. Other products, such as toilet tissue, have seen tremendous spikes and may face short term outages. We continue to fill orders at high rates across most other categories.

Serving our customers
We are still here to serve you! If you need help choosing the right cleaners/disinfectants for your application or advice on cleaning protocols, contact Coastal Chemical and we will get you the help you need. We will keep you updated of any changes or delays in our service during this time.

Thank you for your understanding and patience during this unprecedented time.

Coastal Chemical & Paper